Standard client engagement terms, investigative guidelines, and operational scope for intelligence and asset recovery operations conducted by Zilux Guard.
By retaining the investigative, intelligence, or asset recovery services of Zilux Guard, you agree to the conditions, operational protocols, and compliance obligations outlined below.
By accessing and using the services provided by Zilux Guard, you agree to be bound by these terms and conditions. Our operations are specifically designed for victims of cross-border financial fraud, cryptocurrency theft, boiler room schemes, and institutional asset recovery.
You represent and warrant that the information provided to our intelligence team is true, accurate, and complete, and that you are legally authorized to seek recovery for the documented claims.
While our team of forensic accountants, blockchain investigators, and legal intelligence liaisons work diligently to trace and recover lost capital, asset recovery in cross-border jurisdictions is inherently complex and governed by third-party legal jurisdictions.
Results may vary based on the nature of the fraud syndicate, jurisdictional reach, and elapsed time since the incident. Zilux Guard provides professional forensic tracing, intelligence dossier compilation, and legal facilitation, but does not guarantee recovery in 100% of cases.
We treat all client cases with absolute confidentiality. Your personal identity, financial evidence, and case intelligence are stored in an encrypted environment and will never be disclosed to unverified third parties or marketing brokers.
Case dossiers are shared exclusively with verified recipient bank compliance teams, authorized legal counsel, or international law enforcement agencies upon client authorization.
Successful investigation depends on the authenticity and timeliness of evidentiary material. Clients agree to provide:
TXIDs, banking slips, wire references
Chat logs, emails, broker numbers
Any intentional provision of forged records or fraudulent claims will result in immediate termination of services and immediate notification to relevant financial authorities.
Zilux Guard shall not be liable for any indirect, incidental, special, or consequential damages resulting from third-party regulatory delays, banking freezes, court injunctions, or changes in digital asset valuations during active forensic investigations.
All formal communications regarding your case will only be conducted through our verified secure email domain and phone lines.
For engagement inquiries or terms clarification: